Benefits
Benefits of membership tracking in SetNow
When clients regularly attend classes or use services on a membership, it's important to track their visits and whether their memberships are still valid. Organised tracking makes this easier and reduces manual work.
Control over client memberships
Store membership information in a convenient format and keep track of the data you need to work with clients. This helps you check more quickly whether a membership is valid and what its terms are.
Visit tracking
Keep track of visits by clients who use services on a membership. This is especially handy for businesses where clients regularly come for classes or treatments.
Convenient for administrators
Organised information helps staff check membership details and answer client questions faster. This simplifies daily work and helps avoid confusion.
Better client service
When staff have access to membership and visit information, it's easier to advise clients and help them plan their next visits.
Getting started
How to organise membership tracking
To make working with memberships convenient, keep the information up to date and check visit data regularly.
- 01
Create memberships
Define the membership options you offer and their terms of use.
- 02
Link a membership to a client
Keep information about purchased memberships organised with the tools SetNow provides.
- 03
Record visits
Log client visits to keep track of how memberships are used.
- 04
Check validity
Keep an eye on expiry dates and remaining visits, if your settings include these parameters.
- 05
Advise clients
Use up-to-date data to help clients understand their membership terms.
Who it's for
Who membership tracking is for
Memberships are convenient for businesses that offer clients several visits or classes within a single offer.
Fitness clubs and studios
To track memberships for workouts and group sessions.
Beauty salons
To organise package deals for treatments and services.
Education centres
To track lessons included in a purchased package.
Entertainment centres
To track visits under memberships and package deals.
Other service businesses
To organise work with regular clients who use your services on a recurring basis.
Make memberships easier with SetNow
Organised tracking cuts the time spent checking information and makes client service simpler. Staff find their way around membership and visit data more easily, and the manager can organise work processes better.
Use SetNow to manage client data and the tracking tools available to you. Set up memberships to fit your service format and your company's needs.
Questions and answers
Frequently asked questions
Can I track several memberships for one client?
Yes, you can track several memberships for a client to keep information about the services used and visits organised.
Can I track the remaining visits on a membership?
Yes, you can keep track of how many visits are left, so you know how many more services the client can get under the membership.
Can I track a membership's expiry date?
Yes, you can track a membership's validity period and check whether it's still valid when working with a client.
What services are memberships suitable for?
Memberships suit services that clients use regularly: workouts, classes, treatments and other offers with multiple visits.
Can memberships be used for group sessions?
Yes, membership tracking can be useful for group sessions if the membership terms include attending them.
More features
What else SetNow can do
Client database
Visit and no-show history, memberships and client documents; import your base from Excel.
Waitlist
When a spot opens in a full group session, it goes straight to the first person in line.
Financial tracking
A revenue report for visits, memberships and goods, exportable to Excel.
Online booking
Clients pick the service, specialist and time via a link — no app or sign-up needed.